To return your online order, follow these steps:
We accept returns within 14 days & exchanges within 30 days of purchase
Items must be unworn, undamaged & in their original, undamaged packaging
Please allow 14 days from shipment of your return for your refund to be processed
Orders placed on Monday-Friday before 11:00 AM (EST) will generally be processed the same day. Orders placed after 12:00 PM (EST) will generally begin processing the next business day.
Please allow 24 hours for your order to process before shipping.
If your order is placed on a weekend or holiday, it will generally begin processing on the next business day. We will do our best to get your shipments out ASAP, but holidays and peak sales times may alter your shipping timeline.
Yes! We offer free standard ground shipping on all orders within the United States. Expedited shipping is available for an upgraded fee.
Yes! For international orders, shipping is available for an upgraded fee. Please note that additional customs fees, taxes, tariffs, duties, and brokerage fees that are applied in the country of delivery after checkout, are the sole responsibility of the customer and are non-refundable.
All of our packages are shipped via FedEx from NY Metro Area. For our standard free shipping, service takes between 3-5 business days. For express service, we offer Next-Day or Two-Day service for an upgraded fee.
We always do our best to get your orders out ASAP, but for our express shipping options, please note that standard processing times do still apply. Orders placed past 12:00 pm (EST) will ship the following business day. Please email firstname.lastname@example.org if you have any specific delivery timing needs and we will try our best to accommodate!